Terms & Conditions – 6AM S.R.L

Effective Date: [6 October 2025]
Company: 6AM S.R.L
Address: Via Privata Felice Romani 2, 20125 Milano, Italy
P.IVA / CF: 11066660967 | SDI: M5UXCR1
Contact: [email protected] | +39 02 84106869
Jurisdiction: Italy, Milan

1. Welcome

Welcome to 6AM Glassworks (https://6am.glass). By using our website, you agree to these Terms & Conditions. Please read them carefully.

If you do not agree, please do not use our website.

2. Products

We sell:

• Lighting
• Glass objects such as glasses, vases, furniture and decorative items

Some products are made-to-order or customized.

3. Ordering & Availability

• Product availability may vary.
• Some items are made-to-order, which may affect delivery times.
• Delivery estimates are provided during checkout.

4. Shipping

• We ship worldwide, except Israel.
• Shipping costs and times are shown at checkout.
• Risk passes to the customer once the product leaves our warehouse.

5. Payment

• We accept credit cards and debit cards.
• Payment is required at the time of purchase.

6. Intellectual Property

• All content, images, logos, and product designs are owned by 6AM S.R.L.
• Unauthorized use or reproduction is prohibited.

7. Limitation of Liability

• Availability may vary.
• Some items are made-to-order.
• 6AM S.R.L is not responsible for delays caused by shipping providers.

8. Privacy & Data Protection

• Your personal data is handled according to our Privacy Policy.

9. Returns & Refunds

You have the right to withdraw from your purchase within 14 days of receiving the product (Italian Legislative Decree 206/2005, as amended by Legislative Decree 21/2014).

Full refunds are available only for orders within the European Union and in accordance with applicable EU consumer protection laws.

Made-to-order items are non-returnable and non-refundable.

How to return an item:

1. Contact us at [email protected] to coordinate.
2. Ship the product to:
   6AM S.R.L
   Via Privata Felice Romani 2, 20125 Milano, Italy
3. Include a copy of your order confirmation and reference email.
4. Customers are responsible for return shipping costs. For orders shipped from outside the EU, any customs duties, taxes, or import fees are the responsibility of the customer and will be deducted from the refund amount.
5. We inspect the merchandise and provide feedback within 14 days.
6. Approved returns will be replaced or refunded in accordance with applicable law.

10. Dispute Resolution

• Any disputes will first undergo mediation.
• If unresolved, disputes will be settled in the court of Milan, Italy.

11. Contact

For questions, complaints, or claims:

• Email: [email protected]
• Phone: +39 02 84106869

12. Changes to Terms

We may update these Terms & Conditions at any time.
Changes are effective immediately upon publication on our website.